Reviews
What our customers are saying
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5 star luxury travel Travelled as a group on one of the Phil Anslow coaches on 1st August, we were going to The Meadow Farm reserve in Caerphilly for a day out. The driver was polite, helpful and so down to earth. He ensured that we got there and got back home safely. Fantastic driver, the coach was comfortable to travel on and had plenty of storage capacity for the wheelchairs and walking aids and the massive trolley we had to store our lunches in.
NathanNecrews899/15/2022 - A big thank you to Phil Anslow & Sons for great service with our booking, and to Eddie, our friendly & helpful driver, for smooth & comfortable journeys to Tregoyd Brecon & home ☺Lynne Godfrey4/10/2016Thanks for the excellent service offered today for the Park and Ride to Blaenavon Ironworks Drivers all friendly and helpful while extremely busySarah Francis4/08/2018Can’t believe there’s actually negative reviews on here, compared to the much bigger company, Stagecoach, I think Phil Anslow is much more professional and much cheaper to travel on, and also the drivers will do anything to help passengers.They simply go that step further to keep passengers happy unlike Stagecoach who honestly don’t give a s*!t about passengers.johnl 19789/07/2019
- We hired the company coach today for a bus trip to Drayton Manor
It turned out to be a fantastic day made easier by a fab company! Turned up ,driver was friendly, smiling and was happy to help us, It made the bus trip feel that much easier for us! Bus was spotless!! Would highly recommend this company for your coach trips
Thanks all!! XGemma Loulabell Davies7/22/2017Went on a day trip to Stratford upon avon yesterday and it was brilliant from start to finish. And a special shout out to Eddie the driver who was just perfect. He was friendly and informative and just a genuine nice guy. He made the trip extra special and nothing was too much bother. Top marks for a fantastic memorable day out 🙂Christianne Hart9/08/2016 - We’ve been using Phil Anslow for our Run Diva Run race events. The ladies in the office are helpful, the drivers are polite & really helpful in dropping us off and picking us up. We always get a good price too. I’ve just booked another two coaches for events & will continue to use them. Thanks everyone. Top service.Cat Johnson3/16/2017
- Regularly travel on the x1 between Brynmawr and Abertillery for work and wouldn’t use anyone else, drivers are polite and friendly and the buses run like clockwork, buses are clean and well presented also. Have also been on one of they’re day trips to Weymouth and the driver was fabulous and made everyone feel comfortable and welcome. Top notch companyChris Williams2/22/2022
Their days out are one of the highlights of my year. Phil Anslow’s local bus services – in particular the X1 are first class, but even better are their days out. Early in the year the programme of dates and destinations comes out, and with pen poised I go through it to select possible venues to book. I have never been disappointed, the value for money is incredible,and with a little planning it’s amazing how much you can cram into the time available.
Stella H2/18/2020 - My daughter left her phone on the bus on Saturday along with her debit card and Id. Contacted the office at 9.00am and by half eleven we had the phone back. Mr Anslow brought it to Bulwark to save us a journey to head office. Very grateful to him as I’m sure not every bus company would be that obliging. Many thanks.Teresa Peebles3/02/2020
- booking trips very easy on the phone. very friendly staff . not rushed on the phone call. reasonable prices. good value day out.Carol Pearce5/24/2021
- Booked Phil Anslow to transport guests who had travelled from all over UK at my daughters wedding from Glen yr Afon Hotel to church in Beaufort. The driver gave them a detailed history of the sights on the journey which delighted them, it’s the little touches that make things special thank youLesley O’Connell5/16/2016
- Regularly travel on the x1 between Brynmawr and Abertillery for work and wouldn’t use anyone else, drivers are polite and friendly and the buses run like clockwork, buses are clean and well presented also. Have also been on one of they’re day trips to Weymouth and the driver was fabulous and made everyone feel comfortable and welcome. Top notch companyChris Williams2/13/2022
- experienced helpful friendly professional drivers. clean reliable busses, cheap fares competing with on Stagecoach routes as well as tendered servicesAnthony Jones3/31/2020
- Weston Air Festival trips, 17/6/2017
Just want to say I had my first day trip with your coach company yesterday with this trip to the air festival…Have to say it will not be my last…The bus was nice and comfortable and the driver Darren was so helpful, polite, cheerful and with a good sense of humour…Top class..Diane Bevan Bynt6/18/2017 -
Westen Air show 18th June 2016. Father’s Day present. The trip to Westen Air show was a present for Fathers day and the trip was on 18/6/16 the next day we were going on holiday to Tenby so this is why this review is late. We were to be picked up on Newport Road Pontymister Risca it’s the second pick up in Risca, we were on the bus stop (which right outside our house) and as I have trouble walking my daughter thought the pick up point was perfect, we wait for 1/2 hour no bus and we were on the bus stop well in advance, John rang the company and a very nice gentleman said he would find out what had happened and would ring us back, he rang rang back and said the bus driver of the feeder bus had been up and down a few times we were not on the bus stop, well we were, now it was coming up to an hour late, he said stay where are and the feeder bus would come back which it did, straight away the rude driver said it was not his fault this stop was known as Pontymister not Risca ( please look on a map Pontymister does not appear on any map, yes it’s known as John’s Garage Newport road Pontymister Risca but he never even came down to the end of Newport road where we were now waiting an hour, we got to Forge Lane Bassaleg where the coach was waiting and we thought now we’ll get it in the neck but everybody was were very nice about it including the coach bus driver he apologised about the feeder driver and said just relax and enjoy the trip, we had smashing seats, the only thing was that the people on the feeder bus said he did come down Newport, but he certainly didn’t come down to us. The rest of the trip was fantastic the driver gave us all an extra hour at Westen and said that the owner would be getting in touch with us ,up to now he as not, but we have been a away for 2 weeks. I think Phil Anslow coaches should alter the name of the stop and state that it’s Newport road Pontymister Risca as Risca and Pontymister are all on Newport Road. I doubt this little hiccup will not happen again, as far as Phil Anslow Coach company I think it’s wonderful, very caring staff (except one) and no doubt we be travelling with them again no problem.
clv477/01/2016
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